Dental Education and Learning Resources

Dental Education and Learning Resource Library

Get access to handy guides, checklists, Team Talks, reminders, PDFs, and learning content from Done Desk! Want to request a topic? Contact us!

New Resources

Requirements for Maintaining Dental Water Lines
Dental Spore Test Audits and Dental Spore Testing Regulations by State
Compliance for Dental Marketing and Social Media
Compliance for Dental Sleep Apnea Treatment Devices
Dental Laser Safety Compliance
The Dental Admin’s Dental Gown Requirements Overview – A Look Into FDA & CDC Requirements For Dentists
Complying with Pay Transparency Laws: A Guide for Employers and HR Professionals
The 2023 Pregnant Workers Fairness Act (PWFA) Update Overview
An Overview of OSHA Emergency Action Plans (EAPs) for Dental Practices
2023 Employee Handbook Updates Checklist by State
Requirements for Labeling and Tracking Dental Implants
Dental Billing and Coding Compliance Requirements for Dental Practices

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  • Equipment Maintenance
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  • Compliance
  • Dental Marketing
  • Social Media
  • CDC
OSHA Safety Data Sheets: A Guide for Employers & Employees Who needs to have SDSs? The question isn’t WHO it’s WHAT — every product that is classified as a “hazardous product” OR in any secondary container for handling or storage in a workplace must have an SDS. They’re always required.
Included in this template: Universal Response to Emergencies Protocol Emergency Phone Numbers 9-1-1 Call Procedure Patient Emergency Form
High prices of gas and groceries may be causing stress to your employees — causing them to start seeking a practice that can pay them more. How much more? We're starting to see employees leap to another job for even just a few more dollars an hour. How can you maintain or improve your employee retention amidst inflation in 2022 and beyond?
Dental Emergency Action Plans (EAPs) are crucial for ensuring the appropriate and timely response to dental emergencies. These plans outline the necessary steps and procedures to follow when a dental emergency occurs, providing a structured approach to managing such situations.
OSHA’S bloodborne pathogens standard protects employees who work in occupations where they are at risk of exposure to blood or other potentially infectious materials. This paper includes a model exposure control plan to meet the requirements of the OSHA bloodborne pathogens standard.
Dental X-Ray Shielding Guidelines: It is important to be familiar with the magnitude of radiation exposure and the measures that can be taken to safeguard staff and patients, including wall shielding, room shielding such as mobile barriers and curtains and wearable protection.
OSHA Hepatitis B Requirements: The OSHA Bloodborne Pathogens (BBP) standard, 29 CFR 1910.1030 contains all the regulations applicable to the safety of employees at risk of contracting hepatitis B at the workplace. Here, we’ll break down this chapter of OSHA and talk about what you’re responsible for as an employer.
The Infection Control Assessment Tools were developed by CDC to assist health departments in assessing infection prevention practices and guide quality improvement activities (e.g., by addressing identified gaps). These tools may also be used by healthcare facilities to conduct internal quality improvement audits.
As a business, the risk to your information systems is a major concern. You face daily threats from inside and outside your Practice, as well as a possibility of big mistakes and physical disasters. Managers need to understand cyber risks and keep them under control.
This whitepaper aims to provide an overview of compliance considerations for dental sleep apnea treatment devices, specifically focusing on the regulations imposed by the United States Food and Drug Administration (FDA) and the importance of quality control measures.
There are a lot of questions surrounding HIPAA compliance. The issue of HIPAA in medical and dentistry is a complex one. Since HIPAA is a federal law, it’s really important to remain in compliance. Let’s dive into an overview of how you can keep your practice in line with HIPAA.
Learn how to do a monthly fire extinguisher inspection in your practice. Employers are required by law to have the portable fire extinguishers visually inspected monthly. Failure to comply can lead to penalties and puts the employees and the workplace in serious risk in the event of an incident.
Infection Prevention & Control in Dental Settings. A safe and efficient cleaning process will protect the investment you’ve made in high-quality dental instruments.
Not following proper procedure when disposing of sharps containers can result in potential fines and bodily injuries. The FDA recommends that used needles and other sharps be immediately placed in FDA-cleared sharps disposal containers. Learn how.
Plan A is always that the hired individual can complete their work normally — No one wants Plan A to fail — but having a strong plan B in place is the best way to be prepared for any situation. With a solid role contingency plan, you can effectively respond if the role is dropped and get back on track as quickly as possible.
The COVID-19 pandemic has caused healthcare personnel to change how they operate to continue providing essential services to patients. Ensuring immunization services are maintained or reinitiated is essential for protecting individuals and communities from vaccine-preventable diseases and outbreaks and reducing the burden of respiratory illness during the upcoming influenza season.
Defending your dental practice against phishing emails or a cyber attack is of course absolutely critical, but what steps can you take to protect your data and business?
The 2023 updates to the employee handbook are a reflection of the evolving landscape of employment laws and policies throughout the United States. It’s crucial for employers to stay current with these updates to ensure their handbooks comply with all pertinent laws and regulations, providing their employees with the essential protections and rights in the workplace.
“It’s just easier to do it myself.” When you hear this statement, it represents short-term thinking. In the long run, it’s never easier to do it yourself, over and over again — unless you don’t value your time. By not systematizing tasks, you doom yourself to juggling more responsibilities than you should. A process presents a tested method for achieving a result in the most efficient manner. Creating and planning processes provides a foundation for consistency across your organization. When done correctly, a process is scalable. As your business grows, new team members can follow your systems with minimal direction or training.
Infection Control Hand Safety Requirements: Choosing the correct glove for the job is a critical decision in preventing injuries. Gloves can make your job easier and safer. Carefully identifying the need, then selecting a glove with the appropriate performance parameters can prevent many injuries, burns, and chemical exposures.
Dental OSHA Respiratory Protection Program Overview: - The 10 Program Administrators’ Responsibilities - The 9 Supervisors’ Responsibilities - The 6 Employees’ Responsibilities - Exposure Assessments - Fit Testing - Medical Evaluations - Training - More!
Keeping track of your sterilization procedures protects your practice — and your patients. It’s mandatory for your inspections and has to be conducted at least weekly here in the US for your sterility assurance and risk management program.
Unused medicines are a risk. Many Dental and Medical offices keep Emergency Drug kits on hand but do not check regularly for expired items. Drug Kits should be checked quarterly, at minimum, and all expired or old medications and supplies should be disposed of properly. Here’s how.
Your dental practice’s success depends on having the highest possible level of organization. While there is much more to the task flow of the front desk — a Dental Front Desk Training Checklist is a good place to start for training.
Dental unit waterlines promote bacterial growth and development of biofilm due to the presence of long narrow-bore tubing, inconsistent flow rates, and the potential for retraction of oral fluids. Dental health care personnel and patients could be placed at risk of adverse health effects if water is not appropriately treated.
For years, undergoing a dental X-ray while pregnant was considered dangerous for an unborn baby. This resulted in large numbers of pregnant women with untreated gum infections and various oral diseases. Even today, the majority of pregnant women will refuse to take any X-rays until after the pregnancy. Help dispel the myth and care for our mothers by hanging this resource in your x-ray room!
Use this checklist to assess your compliance with the expected infection prevention practices and provide feedback to your DHCPs regarding performance.
The ADA compiled this checklist to help you and your staff review areas in the office that may need maintenance. This is also important for patient and team member safety. The list is provided as a reminder of the types of safety checks that should be undertaken semiannually in a typical dental practice office.
Pay transparency is vital for creating a fair and inclusive work environment. When employees have visibility into how pay decisions are made, it fosters trust, reduces potential disparities, and promotes a sense of equity among the workforce.
Dental marketing plays a crucial role in attracting new patients, building brand recognition, and increasing revenue for dental practices. However, as with any form of advertising, dental marketing is subject to regulations and ethical considerations that must be followed to maintain compliance and avoid legal issues.
Effective surface disinfection is essential in preventing the spread of infections in healthcare facilities and dental practices. The EPA provides guidelines for surface disinfection to help ensure that disinfectants are used safely and effectively.
Performance Reviews provide supervisors an opportunity to communicate to the employee how well the employee is doing against performance goals. The performance review should focus on meeting expectations for five key areas
A summary of the federal recordkeeping and retention requirements for employers and federal contractors. The chart reflects the minimum duration for which a record must be retained under federal law. When developing or amending your organization’s recordkeeping and retention procedures, consult with legal counsel.
This is a version of the official Security Risk Assessment Tool from Credit to the original authors — but those guys made it really hard to use.
6 Tips on Choosing a Cleaning Vendor For Your Medical Practice: Finding a good, trustworthy cleaning vendor can be a real challenge. In today’s legal and regulatory environment, safety is a must if you are to stay in business. Among other things, safety means making sure that the products the housekeeping staff uses are safe for your staff and properly labeled. The vendor should share the responsibility of providing the information, tools, and services needed to create a safe working environment for your facility.
Do you know where your practice stands in the event of an IT disaster? Where exactly are all your patient records? How often are your backups being done? With this helpful sheet, you'll get 10 questions to take to your IT provider for a mid-year check-in.
If you’re a small to mid-sized organization, we understand that you’re likely not hiring out a HIPAA Privacy Officer and that the role is probably given to someone who already has a full plate, like the office or practice manager. So, how can you divvy up the work of the HIPAA Privacy Officer so that it’s not a burden to one person? Let’s first talk about what tasks the HIPAA Officer(s) will be responsible for.
This excerpt from The California Radiation Control Regulations guides you through the regulations of your xRay unit. The ADA, in collaboration with the FDA, developed recommendations for dental radiographic examinations.
Dental laser technology has revolutionized the field of dentistry, offering precise and minimally invasive treatment options for various dental procedures. The use of lasers in dental practices has significantly increased in recent years, as they provide numerous advantages such as reduced pain, improved healing, and enhanced patient comfort. However, it is crucial to recognize that along with these benefits comes the responsibility of ensuring safety and compliance with regulations.
The Pregnant Workers Fairness Act (PWFA) is a new law that requires covered employers to provide “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions.
A Hazard Comms & Labeling Review + 5 Things We Always See Missing In The Sterilization Room
Today, we’re examining a comprehensive look into dental gowns, their purpose, regulatory requirements, and considerations for selecting and reprocessing reusable gowns.
During office or facility surveys, CMS, The Joint Commission, or other accrediting agencies can cite fines for improperly handling medical gas cylinders. The guidelines below can help you handle compressed medical gas cylinders safely and stay in compliance with the standards.
It is important to use N2O safely and in compliance with regulations to protect patients and dental staff. This overview will provide an overview of dental N2O compliance, including regulations, equipment requirements, and training requirements.
Walk through your practice step-by-step and resolve any issues before an inspection. Knowing what can trigger an OSHA inspection can help you predict the likelihood of one taking place as well as dramatically reduce the probability that you’ll get any large fines.
Successful managers know how to establish effective plans and develop effective processes. They also know how to set up processes that carry out those plans. Effective leaders begin the planning process with the organization's vision and goals and end up with specific plans to achieve these goals. Such leaders know, also, that plans must involve other people, other units, and the management of potential risks. They make sure their work schedule supports the entire planning process. Today, we’ll be presenting a Dental Practice Manager Training on procedures and guidelines for establishing plans and processes for carrying out effective work.
In this team talk, we discuss the importance of pre-treatment evaluations of your patients as they arrive for your care.
2023 Registered Dental Assistant “To-Dos” Checklist: Your dental practice’s success depends on having the highest possible level of organization. While there is much more to your task flow — this is a good place to start for training and an overview of your work.
Having a BLS provider is essential to be prepared to respond quickly, and appropriately to emergencies. However, not every CPR certification is the same. With so many Basic Life Support Training Providers popping up across the country — it can be confusing to find a good training provider and know your team will be trained to be the best they can be. Here’s where you can find an overview of what you need to know and get AHA Training near you.
Dental billing and coding compliance requirements can be a confusing topic for many dental practices. However, understanding the regulations is essential to avoid penalties, maintain good relationships with insurers, and maximize revenue. In this guide, we will provide a comprehensive overview of the compliance requirements for dental billing and coding, including the most important regulations that dental practices should be aware of.
We like things uncomplicated here at Done Desk. So today, let’s talk about the 8 Basic Expectations of Safe Care for Dental OSHA. We’ll be covering an insider’s look into the 20 training PDFs released by the CDC which you can find on their website. All supporting documents are available on the DOH website.
Active Shooters in Dental Offices: Emergency Planning and ResourcesDownloadNo one action can prevent, stop, or guarantee safety in the event of an active shooter.The Department of Homeland security has created an Emergency Action Plan guide for Active Shooter Preparedness. Organizations are encouraged to use this guide as a medium to document the initial steps toward… Continue reading Active Shooters in Dental Offices: Emergency Planning and Resources
The receptionist is the voice of your organization. For many customers, the first impression they have of your company is directly tied to the person who answers the phone when they call your general number. So, training your receptionist to make callers feel informed and appreciated is essential.
Starting, Reviewing, or Updating Your Practice’s Health Insurance Plans for 2023 — what you need to know.
Effective leaders begin the planning process with the organization’s vision and goals and end up with specific plans to achieve these goals. We have all been guilty at some point or another of analysis paralysis. Taking action can seem particularly hard when you’re facing many moving parts. While some amount of planning, preparation, and deliberation is important, the reality is that taking action – even small ones – will have a compounding effect to carry you through the big decisions and plans. Sometimes the reality is that done is better than perfect.
Everyone’s responsibility — for everyone’s safety! Get the Dental PPE Management and Disposal reminder for admins and employees to hang in your practice.
Requirements for Labeling and Tracking Dental ImplantsA Guide to Required & Ethical Patient Safety and AccountabilityDental marketing plays a crucial role in attracting new patients, building brand recognition, and increasing revenue for dental practices. However, as with any form of advertising, dental marketing is subject to regulations and ethical considerations that must be followed to… Continue reading Requirements for Labeling and Tracking Dental Implants
Transferring dental records may vary depending on the specific regulations of each country or state. Most states require: Written consent, HIPAA compliance, Complete record, Secure transfer, and Timely transfer

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The Dental Security Risk Assessment Tool

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The Security Risk Assessment Tool at is provided for informational purposes only. Use of this tool is neither required by nor guarantees compliance with federal, state or local laws. Please note that the information presented may not be applicable or appropriate for all health care providers and organizations. The Security Risk Assessment Tool is not intended to be an exhaustive or definitive source on safeguarding health information from privacy and security risks. For more information about the HIPAA Privacy and Security Rules, please visit the HHS Office for Civil Rights Health Information Privacy website. NOTE: The NIST Standards provided in this tool are for informational purposes only as they may reflect current best practices in information technology and are not required for compliance with the HIPAA Security Rule’s requirements for risk assessment and risk management. This tool is not intended to serve as legal advice or as recommendations based on a provider or professional’s specific circumstances. We encourage providers, and professionals to seek expert advice when evaluating the use of this tool.

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