Got Questions?

We got answers. Hey, but if you want to save time — we can answer all your questions in a 10 minute demo!

done desk faqs
Do I need an OSHA/HIPAA manual in my practice? How often do I need to update it?

Yes! Our team of experts will review your manual and guide you with best practices for keeping your manual updated.

What signage do I need in my practice?

Compliance includes having the right signs posted in your office and having the correct labeling on chemicals within the practice. Our experts will walk you through a checklist of must-haves and provide you with what you need to complete the process.

Does everyone on my team need OSHA/HIPAA Training?

Yes! All working personnel within the office need annual training in both OSHA and HIPAA federal and state guidelines. Done Desk not only delivers the training annually but also tracks each team member’s status and post-course certificates.

Do you provide live training?

We sure do! One office or 1000 people. We’ve trained them. Want to book live training? Reach out!

Can you help me track my compliance?

Yes. We track and reassign/schedule training to make sure you are never out of compliance as well as keeping your team’s certificates of completion on file and up to date.

How can I make sure I am ready for an OSHA Audit?

As part of our onboarding, we perform a full assessment of your practice and provide a checklist to implement. We also provide the team training required by Federal OSHA standards to ensure your team is educated and prepared. Our goal with a partnership is to ensure your practice and people are prepared for an unexpected OSHA audit and could pass with flying colors.

Can I get help with HR questions and issues specific to my practice?

We have a team of experts who can dig into pain points in your practice and help create a new culture within your workforce.

I don’t know what documentation I need from a new hire.

Collecting the right documentation can get tricky. Our team can help you customize a document group for new hires and specialty hires like contractors and doctors.

Can you help me as a start-up business?

Starting a practice can come with a long list of action items. Our team is fully equipped to help you get through each phase of starting a new practice.

What insurances do I need to start a practice?

Our team of experts can review your current policies and discuss your options for additional or needed coverage.

I’m ready to get Done Desk! What happens next?

Awesome!! Drop us a line below. We can’t wait to get started!

The extra discipline you’ve been waiting for to deliver quality healthcare and produce consistent results.

Done Desk was built after working with hundreds of medical entrepreneurs and their teams. Every Done Desk feature has an application in your medical practice and can help you spend effective time managing your business so you can get back to medicine.

Compliance with OSHA & HIPAA

Track Office Compliance
Practice Management Library
Track BLS, Licenses, and CE
Build Custom Courses

Let’s Get Started!

Check Out What Our Partners Say

“I had literally been searching for something like Done Desk for over 5+ yrs. The feature I use most is the training courses – some already provided and many the team and I made. New hires can watch on the computer at work or their cell phones anywhere. I have even made training videos while driving in the car to work (Shhh). It’s that easy!

One of the most impressive things about Done Desk is the team. I greatly appreciate using a product where the founder is open & appreciative of feedback. How rare is that? And the communication goes two ways – with my feedback, they let me know the direction of growth they are focused on. In addition, the Done Desk team is exceptionally responsive, often within minutes of questions I have and this makes all the difference in the world.”

— Dr. Jacqueline Demko

Demko Orthodontics

Check Out What Our Partners Say

“I use Done Desk to take the guesswork out of running Brush 365’s multiple offices! As the office manager, the platform keeps us efficient with employee files, timekeeping, onboarding, and the array of compliance regulations. Done Desk allows me to focus my time on the most important part of my role… leading my people!

The value of this platform simply cannot be underestimated.”

— Michelle Akins

Director of Operations @ Brush 365


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Done Desk™ is part of the innovative suite of services offered within the Practice Secure™ practice advisory platform.

Done Desk EDU is an approved PACE Program Provider for FAGD/MAGD credit and AGD Approved Courses

Approval does not imply acceptance by any regulatory authority or AGD endorsement.

Provider ID# 389654 | 02/28/2021 – 02/28/2023

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