A Software That Builds

Exceptionally Effective People.

Get the best from your people by giving them the focused, centralized, data-led platform they were always supposed to have.

Done Desk

Trusted by teams at

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and 6,500+ more!

See Done Desk in Action.

Watch on-demand for a special use case showcasing features and functionality. Then, book a custom demo when you’re ready!


Dental Medical Veterinary Optometry • Dermatology • Family and General Practice • MORE


Dental Front Desk Training Curriculum


Train new Dental Front Desk employees with this 70-section, full-scale training course that teaches essential skills and knowledge required to perform various administrative tasks as a dental front desk professional — including appointment scheduling, patient communication, insurance verification, billing and collections, and record-keeping.

Maximize your people’s awesomeness with an impactful, systematic process.

Connect your people, projects, and docs in Done Desk — so you can produce consistent results. One tool for your entire practice to share knowledge, train, and track compliance.

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Your people’s contributions are valuable. Don’t lose the work if the people move on.

Create a homebase so work and processes live on outside of individuals — Done Desk helps you build compliance processes that work, and then keeps them alive so new people can quickly and easily integrate into your team from day #1.

Find pre-built groups of state-specific documents, templates, resources, training materials, and more.

You don’t have to know it all — Done Desk comes with built-in OSHA, HIPPA, HB300, CE, plan templates, and waaay more!

Log all your crucial documents so everyone has visibility on what they need to do their best work — all while making your training super accessible, accountable, and easy to self-serve.

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The Dental Security Risk Assessment Tool

The world of Dental has been gatekeeping important resources, knowledge, and business-changing power for too long. We’re changing that. Get it Done with Done Desk.


The Security Risk Assessment Tool at HealthIT.gov is provided for informational purposes only. Use of this tool is neither required by nor guarantees compliance with federal, state or local laws. Please note that the information presented may not be applicable or appropriate for all health care providers and organizations. The Security Risk Assessment Tool is not intended to be an exhaustive or definitive source on safeguarding health information from privacy and security risks. For more information about the HIPAA Privacy and Security Rules, please visit the HHS Office for Civil Rights Health Information Privacy website. NOTE: The NIST Standards provided in this tool are for informational purposes only as they may reflect current best practices in information technology and are not required for compliance with the HIPAA Security Rule’s requirements for risk assessment and risk management. This tool is not intended to serve as legal advice or as recommendations based on a provider or professional’s specific circumstances. We encourage providers, and professionals to seek expert advice when evaluating the use of this tool.

Get more Done.

Dental Cyber Risk
As a business, the risk to your information systems is a major concern. You face daily threats from inside and outside your Practice, as well as a possibility of big mistakes and physical disasters. Managers need to understand cyber risks and keep them under control.
Dental Cyber Risk
Dental PPE Management and Disposal
Everyone’s responsibility — for everyone’s safety! Get the Dental PPE Management and Disposal reminder for admins and employees to hang in your practice.
Dental PPE Management and Disposal
OSHA’s Safety Data Sheets (SDS) Requirements Overview
OSHA Safety Data Sheets: A Guide for Employers & Employees Who needs to have SDSs? The question isn’t WHO it’s WHAT — every product that is classified as a “hazardous product” OR in any secondary container for handling or storage in a workplace must have an SDS. They’re always required.
OSHA’s Safety Data Sheets (SDS) Requirements Overview
Dental Patient Selection
In this team talk, we discuss the importance of pre-treatment evaluations of your patients as they arrive for your care.
Dental Patient Selection

Hi! Want to keep up with Done Desk? We’ll make sure to only send interesting info, no crappy content or fluff. Just the good stuff — promise!

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Cary Smith and Rebecca james

Done Desk™

Software handmade in the USA.

Headquartered in San Antonio, Texas.

100% Staffed by real people in the USA.

Done Desk™ is part of the innovative suite of services offered within the Practice Secure™ practice advisory platform.

Done Desk EDU is an approved PACE Program Provider for FAGD/MAGD credit and AGD Approved Courses

Approval does not imply acceptance by any regulatory authority or AGD endorsement.

Provider ID# 389654 | 02/28/2021 – 02/28/2023

Copyright Done Desk™ 2022