EP19: Joshua Austin DDS

Dr. Joshua Austin is pretty famous around these parts and it’s been a real pleasure to have him as a client. If he’s not traveling the world lecturing to dental societies and Seattle Study Club groups, he’s dropping dental skills … Continue Reading

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EP15: Max Kerr Vista Ridge Family Dentistry

Dr. Max Kerr is a great friend to the Dentist Secure and Done Desk family. His office is based in Cedar Park, TX and has quickly become a household name within the community. Dr. Kerr carved out time with me … Continue Reading

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EP17: Paul Labbe Planet Dental & Orthodontics

Dr. Paul Labbe and I have worked together since his first practice opened down in Laredo, TX. Since then we’ve become friends and I’ve come to understand Paul’s passion for dentistry. In this podcast we discuss how to balance work … Continue Reading

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EP16: Enrique Cruz Sonrisas Dental

Dr. Cruz comes from a dental family and you can see his intense desire to provide an amazing dental experience for his patients. Everything he and his wife, Dr. Farnia, have put together stand as an excellent template for “How … Continue Reading

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EP14: Emily Conley Mosaic Dentistry

When you meet her it’s easy to see why people love Dr. Emily Conley at Mosaic Dentistry. We’ve been blessed to have Dr. Conley as a client since she and Dr. Azarnoush purchased the practice. In this podcast we discuss … Continue Reading

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EP18: Oshmi Dutta World Pediatric Dental

I met Dr. Dutta through a referral when he was starting his new practice. I clearly remember the day we had lunch to discuss his plans. Quickly I realized that Dr. Dutta is unique in what he brings to his … Continue Reading

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SB 313 Training and Practice Documents

SB 313 Training and Practice Documents The Texas State Legislature has enacted SB313 and it’s required provisions for dentists operating in the state. While SB313 implement wide ranging changes to a host of rules, this training focuses on the changes … Continue Reading

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Field Note: Spring CE and Conference Update

Field Note: Spring CE and Conference Update In this Field Note, we update you on where we are and what’s happening with our CE programs and special events. Topics Reviewed BIG RISK CONFERENCE Dates Super Staff Conference October 19th, 2018 … Continue Reading

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Dental Student Guide: Employment Contract Thoughts

Dental Student Guide: Employment Contract Thoughts Now’s the time of year dental students across the country are looking for employment and with that comes dentist employment contracts. You’re also probably looking into dental malpractice insurance In this student guide we … Continue Reading

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Field Note: Facing Dentistry Related Death

Field Note: Facing a dentistry related death In this Field Note, I discuss my thoughts on a recent event where a patient suffered an adverse event that lead to his death. Topics Reviewed Managing Adverse Events Scope of Practice Managing … Continue Reading

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Field Note: Are employees killing your brand?

Field Note: Are employees killing your brand? In this Field Note, I discuss several recent events where employees are undermining the dental practice’s brand and the doctor’s reputation. Employees behavior can and does impact the patient’s perception of the practice. … Continue Reading

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Keynote: Great Associate Search 2018

Keynote:Great Associate Search 2018 Hey guys! This podcast is a recording of our Great Associate Search 2018 meeting in San Antonio. DM me on FB or Instagram if you want to have me out to your school! @dentistsecure Dentist Secure … Continue Reading

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Dental Student Guide: An Honest Dental School Keynote

Dental Student Guide: An Honest Dental School Keynote Hey guys! This podcast is a reproduction of a dental school lecture I did this fall. Several of the dental students asked to make a podcast so here it is! I cut … Continue Reading

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Field Note: RDH Role In Adverse Events and Patient Management

Field Note: RDH Role In Adverse Events and Patient Management Had an absolute blast last week where I lectured to over 100 awesome dental hygienists. The lecture was in partnership with South Texas Orthodontics in San Antonio with Dr. Amy … Continue Reading

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Field Note: Weeding Out Drugged Employees

Field Note: Weeding Out Drugged Employees Last week I visited a practice to conduct our awesome OSHA, HIPAA and compliance training and after the training the office manager pulled me aside. She said that they suspect an employee of having … Continue Reading

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Dental Student Guide: Interviewing Dental Employers

Dental Student Guide: Interviewing Your Next Dental Employer The interview is a great time to ask pointed questions that uncover how the business operates and management’s expectations. Your name will be on the chart so it’s important to know that … Continue Reading

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Hurricane Preparedness Tips for Dental Offices

 Hurricane Preparedness Tips for Dental Offices Hurricane season in North America runs from June 1st to November 30th. While known as a concern for the southern Atlantic coast and Gulf areas, 40 of the 50 U.S. states have experienced hurricanes … Continue Reading

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EP 01 : 30 Days to Better Talent: Kickoff!

EP 01: 30 Days to Better talent: Kick off! It’s no secret that you need amazing talent to run a high performing practice. But, are you aggressively approaching the acquisition of talent in a planned way? In this series, 30 … Continue Reading

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EP 04: 30 Days to Better Talent: Sad Truth About Talent

EP 04: 30 Days to Better talent: The Sad Truth About Talent As business owners why does the prospect of hiring someone make us cringe?  If you’ve been in the ownership game for any time you’ve come to realize that … Continue Reading

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EP 03: 30 Days to Better Talent: Attracting Talent

EP 03: 30 Days to Better Talent: Attracting Talent How many times have you posted a job ad on the internet only to be flooded by junk? Attracting talent requires a disciplined approach that involves more than filtering resumes. In … Continue Reading

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EP 02: 30 Days to Better Talent: Why Talent Matters to Your Standard Of Care

EP 02: 30 Days to Better talent: Why Talent Matters to Your Standard Of Care When you think about your practice have you given thought to what makes up your standard of care? Sure we immediately think of clinical excellence … Continue Reading

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