Hiring and building a great team is so important to the overall success of your practice — and an efficient front desk is key to a productive practice. Your dental receptionist is responsible for making sure that the operations of your dental office run smoothly so that you and your dental team can concentrate on patient care and dental treatment.
Onboard new dental front desk employees by creating a dependable task flow that helps your front office team focus on their most significant tasks, even with interruptions.
“I use Done Desk to take the guesswork out of running Brush 365’s multiple offices! As the office manager, the platform keeps us efficient with employee files, timekeeping, onboarding, and the array of compliance regulations. Done Desk allows me to focus my time on the most important part of my role… leading my people!
The value of this platform simply cannot be underestimated.”
— Michelle Akins
Director of Operations @ Brush 365
“I had literally been searching for something like Done Desk for over 5+ yrs.
One of the most impressive things about Done Desk is the team. I greatly appreciate using a product where the founder is open & appreciative of feedback. How rare is that? And the communication goes two ways – with my feedback, they let me know the direction of growth they are focused on. In addition, the Done Desk team is exceptionally responsive, often within minutes of questions I have and this makes all the difference in the world.”
— Dr. Jacqueline Demko
Dental front desk training checklists are valuable for a couple of reasons. They can be practical when training new front office team members. It’s also helpful if another team member is filling in. The checklist gives the new team members a place to start.
Making a positive first impression is a powerful part of the front desk staff’s job in your dental practice. They’re the face of your practice! Proper front desk etiquette is very important, yet many skip formal training for their folks working up front. Your dental office manager is the first person that comes in contact with the patient — so it’s pretty important that they are organized. Your dental practice’s success depends on having the highest possible level of organization for your office managers.
Take the guesswork out of running your practice. Done Desk provides expert resources and training to help you establish, and maintain your COVID-19 compliance disciplines. CDC guidelines, OSHA, HIPAA, infection control, and employee awareness are all at the forefront of practice ownership. We help you train your people, keep them trained, and organize your training records.
Train new Dental Front Desk employees with this 70-section, full-scale training course that teaches essential skills and knowledge required to perform various administrative tasks as a dental front desk professional — including appointment scheduling, patient communication, insurance verification, billing and collections, and record-keeping.